${displayQuestion}
${feedbackButtons}
${htmlAnswer}
${videoTemplate}
${followUpLinks}
${htmlAnswer}
${videoTemplate}
${followUpLinks}
${feedbackButtons}
People also ask
${header}
${body}
${displayQuestion}
${feedbackButtons}
${htmlAnswer}
${followUpLinks}
What are follow-up questions for?
Helpful?
You can use a follow-up question to:
- break a long answer into shorter, chat-friendly chunks
- direct your customer to something you would like to highlight or promote
- keep your customer engaged and chatting to you